General manager: John Margaritis

Dealership group: Garber Automotive Group

Full-time employees: 59

Business Manager Alex Clark on changes to employment practices because of recent industry disruptions like the inventory crisis: “We have focused a lot on recruiting and retaining employees. We offered assistance when needed during the pandemic and inventory shortage and never changed pay plans.”

Sales Manager Porter Brown on how employment practices could change with the industry shift to electric vehicles: “The shift to electric vehicles will primarily affect sales professionals and service technicians. We will focus on educating our staff so we can educate the consumer on the new age of automobiles. In addition, we will equip our staff with the proper tools to provide the Garber experience they are used to.”

Used Car Sales Manager Branden Arsenault on improving employee retention: “We have found that allowing flexible schedules and time off is key to employee satisfaction. We also treat our employees to many cookouts, lunches and other special events both at the dealership and outside of the dealership.”

Office Manager Katelyn Taylor on offering a long-term career path: “The leadership staff at our store inducts designated individuals into a Growers Club that features folks who are interested in growth opportunities. We also work with them to see a career path within the organization and how to achieve their personal and professional goals.”

Sales Professional Mark Newman on recruiting and retaining women: “It’s clear that promoting from within has proven to be a huge help in areas of attitude and overall morale for recruiting women. For instance, having a salesperson move up to an entry-level management position gives them a sense of accomplishment. By so doing, it shows others that advancement within the organization is obtainable. It follows that any sign of growth and advancement is healthy for business operations.”