Dealer: Dustin Walters

Dealership group: Friendship Family of Dealerships

Full-time employees: 39

Human Resources Director Alana Wilson on changes to employment practices because of recent industry disruptions like the inventory crisis: “Nothing has changed. We still use the same recruiting practices and job descriptions.”

Walters on offering a long-term career path: “Career paths are discussed very early in employment. Team members are tasked with training and responsibilities that are focused on the next step, not just centric to the current role.”

Wilson on recruiting events: “Recruiting and hiring fairs both have great success for us. The group setting allows us to really see applicants’ personalities and also puts them at ease because they’re all going through the process together.”