General manager: Tim Boylan

Dealership group: Penske Automotive Group

Full-time employees: 34

Boylan on the store’s retention successes: “Even prior to the microchip shortage, we were not actively seeking new employees. In the event that demand changes, we will reevaluate.”

Boylan on how employment practices could change with the industry shift to electric vehicles: “All information that is provided to us by the manufacturer is relayed to our employees. Open lines of communication prevent our staff from feeling uncertain.” 

Boylan on improving employee retention: “Our average tenure for the store is 11 years of employment.” 

Boylan on offering a long-term career path: “We take a hands-on, interactive approach to training and offer any and all resources required by the employee to continue to learn and grow within their current roles.”

Area Human Resources Manager Brenda Cabrera on diversity, equity and inclusion: “Acura Turnersville has a diverse work force. We offer ongoing diversity training as well as host celebrations of cultural holidays.”

Boylan on changes to promote work-life balance: “We have shortened our business hours by two hours daily, allowing our employees to have a better work-life balance while maintaining the same or higher business levels.”