General manager: James Kelly

Dealership group: Penske Automotive Group

Full-time employees: 49

Kelly on learning how to be a better employer from managing through the pandemic: “Consistent and effective communication with our employees was vitally important. Creating a safe work environment for our employees and customers was crucial, and I believe the team is now stronger than ever. Flexible scheduling helped the team balance work and home life through these uncharted times.”

Kelly on long-term changes in hiring or employment practices because of the pandemic: “More flexibility with work schedules and the use of virtual meetings”

Human Resources Manager Kim Stanley on diversity, equity and inclusion as it relates to hiring and employment: “We have always embraced diversity, equity and inclusion in our work environment. Having a diverse team allows for a better customer experience, different perspectives, team member engagement and improved retention.”

Kelly on improving employee retention: “We strive to have a work environment where team members are encouraged to grow and move up within our organization, increasing company retention. We also have a variety of programs and awards that recognize excellence within our team.”

Stanley on offering employees a career path: “Whenever possible, we promote from within. We have an internal job posting process that provides all team members with the current opportunities and the ability to apply. We have many training programs to encourage growth and development of long careers with our organization.”