General manager: Stephen Aylward

Dealership group: Penske Automotive Group

Full-time employees: 50

Aylward on learning how to be a better employer from managing through the pandemic: “I have learned that just because we did a particular thing a certain way, it doesn’t mean it can’t change for the better. We have become more efficient while maintaining tremendous communication with each associate.”

Aylward on improving employee retention: “We are careful to onboard the best and from there we are intentional to get to know them, make them feel welcome and, most importantly, like they never want to leave.”

Aylward on offering employees a career path: “From the beginning, we tell each new team member all of the people in the store who have been promoted from within. Every manager, myself included, has been promoted from within to our positions of leadership. We find out what each person is looking to accomplish long term.”