General manager: Jay Whitlock

Dealership group: Penske Automotive Group

Full-time employees: 53

Whitlock on learning how to be a better employer from managing through the pandemic: “Constant communication is always most important. During the pandemic, information changed constantly, and our team needed to be kept up to date.”

Whitlock on improving employee retention: “While retention at our dealership has been very good, there is always room to improve. We try to treat every team member fairly and respond quickly to their questions, concerns and suggestions.”

Whitlock on offering employees a career path: “We explain to our employees from the day they are hired that we like to promote from within and give many examples of co-workers who have done so. We provide a weekly listing of available positions throughout the country.”