General manager: Tim Boylan

Dealership group: Penske Automotive Group

Full-time employees: 35

Boylan on learning how to be a better employer from managing through the pandemic: “Shorter business hours allow us to be more efficient with regards to schedules, head counts and flex scheduling. We also became more open-minded as it pertains to remote working and virtual communication.”

Boylan on improving employee retention: “We continually look for ways to improve the quality of work-life balance and benefits to reflect cultural expectations and are proud to say our current average tenure of employee is eight years on the variable side and 13 years on the fixed operations side.”

Boylan on offering employees a career path: “Providing our existing employees with resources and training in order to excel within the dealership group gives them the confidence to always reach for the next step. With new hires, we provide a team setting where the best resources to continue to grow and learn within this business are the people that you work with on the day to day.”