General manager: Steve Handler

Dealership group: Lithia Motors

Full-time employees: 30

Handler on learning how to be a better employer from managing through the pandemic: “I learned that the more I am there for them, the more they feel cared for.”

Handler on improving employee retention: “Our employees love it here and know we care and know they can grow. We improve retention because we take care of our employees.”

Handler on offering employees a career path: “We let them know that if an opportunity comes up, they can put their hand up. We only promote from within.”