Dealer: Gregg Kunes

Dealership group: Kunes Auto Group

Full-time employees: 66

Business Manager Jesse Jaramillo on learning how to be a better employer from managing through the pandemic: “Flexibility has played a major role this last year. When our small group had to quarantine, the other team members were willing to pick up the slack and not disappoint our customers. We became more organized with appointments and now offer remote e-sign for the convenience and safety of our customers.”

Office Manager Yvette Betke on long-term changes in hiring or employment practices because of the pandemic: “Our first interview is now a phone interview. We have streamlined the hiring through virtual Zoom interviews.”

Betke on improving employee retention: “We offer a $500 employee referral program if they stay 90 days. We have also made an effort to promote within.”