Dealer: Joshua Johnson

Dealership group: Don Johnson Auto Group

Brands: Ford, Chrysler, Dodge, Jeep, Ram, Fiat

Full-time employees: 29

Johnson on learning how to be a better employer from managing through the pandemic: “As employers, we need to understand that the stresses of this environment affect people differently. As leaders, we’re responsible for fostering an environment in which open conversation is encouraged and individualized support is provided where needed.”

Johnson on diversity, equity and inclusion as it relates to hiring and employment: “We view employment as a meritocracy. We always have and always will hire or promote the individual best qualified for a given position regardless of demographic. This naturally produces a diverse team.”

Johnson on improving employee retention: “Our goal is to provide the best employment experience for our team. This includes providing a competitive compensation package, developing a culture that’s second to none and providing educational and growth opportunities that allow all members to achieve their dreams and true potential.”

Johnson on offering employees a career path: “During the interview process, we begin an open and ongoing conversation regarding goals and aspirations. We attempt to tailor the employment experience to the individual’s desired growth trajectory. Twice a year, formal conversations are scheduled with both the individual’s director and general manager to discuss progress, verify that alignment still exists and course-correct where necessary.”