Dealer: Dave Wright

Full-time employees: 79

Dave Wright on learning how to be a better employer from managing through the pandemic: “We definitely learned to better communicate important information for the safety of our staff and guests. We implemented health safety checks such as happiness surveys, calling staff who were at home in quarantine and making sure we all paid close attention to each other to ensure we were all physically and mentally well.”

Dave Wright on diversity, equity and inclusion as it relates to hiring and employment: “We have always believed diversity to be a huge ingredient to our success and future growth. With the current shortage in our labor force, we have to be more and more creative to attract the talent we need. This has helped bring more diverse candidates to the forefront, but it also taught us we need to make some building upgrades such as unisex bathrooms, unisex locker room areas and female locker rooms.”

Director of Hiring Sydney Wright on improving employee retention: “We start with a robust onboarding process to welcome all new staff members. We also spend a lot of time training new staff, not only upfront but along their career path. We also try to be as flexible as possible with schedules to accommodate needs in their personal lives. Then we try to have as much fun in the workplace as possible with large events. Finally, we are very committed to serving our community and provide lots of opportunities for our staff to get involved.”

Sydney Wright on offering employees a career path: “We are very committed to helping develop any staff member who is deserving. For example, our Tech 120 plan lays out a plan for an express tech to become a master tech.”