Patriot Auto Group
Patriot Subaru of North Attleboro
North Attleboro , MA
Dealer: Adam Arens
Dealership group: Patriot Auto Group
Full-time employees: 58
Fixed Operations Director Cliff Olivera on lessons from the pandemic about being a better employer:
“Our team and leadership group have had discussions using 360-degree views, from the customer, the associates and the needs of the business.”
General Manager Mark Perryman on evolving compensation structure in the COVID era:
“We increased our compensation in multiple ways to our associates and rewarded those who chose to stay working. We also paid 100 percent of the associate and family health care premiums during May, June and July.”
Perryman on making work schedules more balanced or flexible:
“We are working by appointment only in sales and service, other than quick service, so we can staff properly and help people utilize both days off and shorter days.”