Dealer: Bob Morehead

Full-time employees: 57

General Manager Mark Nesheiwat on lessons from the pandemic about being a better employer:
“Tomorrow is never a guarantee, and it’s more important than ever to treat our employees like family.”

Comptroller Jason Silver on changing hiring and training because of the pandemic:
“We have increased our use of virtual meetings and interviews through Zoom and Skype.”

Nesheiwat on how the accelerated shift to digital retail changed staffing strategy:
“It changed our strategy, not staffing. Our sales floor was/is running like an Internet business development center.”

General Sales Manager Kenny Lawrence on making work schedules more balanced or flexible:
“We have reduced store and department hours due to COVID. We currently don’t have ‘bell-to-bell’ hours.”