2020 Best Dealerships to Work For

Dealer: Jeff and Steve Haraden

Dealership group: Mohawk Auto

Full-time employees: 140

General Manager Andrew Guelcher on lessons from the pandemic about being a better employer:
“We had a people-first mentality prior to the pandemic, and that is what was tested the most going into it. By upholding this mentality, we have not only been able to keep the majority of our team employed, but have had incredible success.”

Guelcher on changing hiring and training because of the pandemic:
“The hiring and training processes have changed by incorporating additional disinfecting procedures and initiatives as well as virtual interviews to ensure the safety of our employees and customers.”

Digital Marketing Manager Scott Risley on how the accelerated shift to digital retail changed staffing strategy:
“It has sped up a process that we were already discussing. We have now created a full digital sales team with their own dedicated sales manager that is thriving in ways that we never thought possible.”

Guelcher on making work schedules more balanced or flexible:
“We have added technology that enables many employees to work remotely and have also streamlined processes.”