Dealer: Warren Zinn

Dealership group: Warren Henry Auto Group

Full-time employees: 28

General Manager Leonardo Tarantino on lessons from the pandemic about being a better employer:
“If you have a good company culture and good communication in place, people come together to get through it together. Everyone has done whatever it takes to get through the weekly adaptations.”

Tarantino on changing hiring and training because of the pandemic:
“We have always had educational resources and online tests through our ADP platform.”

Tarantino on how the accelerated shift to digital retail changed staffing strategy:
“We have supported more virtual appointments, which include a video walkaround and an appointment through Zoom.”