Dealer: Gregg Kunes

Dealership group: Kunes Country Auto Group

Full-time employees: 67

Office Manager Jeanne Brown on lessons from the pandemic about being a better employer:
“We’ve always been good about having an open-door policy and communicating about company happenings, but we’re becoming even more personal. People want to know that we care about not only their job, but their general well-being.”

Director of Marketing Jennifer Myers on how the accelerated shift to digital retail changed staffing strategy:
“Our staffing strategies haven’t changed, but how the sales floor interacts with customers has.”

General Manager Jesse Fischer on making work schedules more balanced or flexible:
“We’ve not required more than two bell-to-bell days in a week for years, but schedule adjustments have been and continue to be made based on individual needs.”