Dealer: Gregg Kunes

Dealership group: Kunes Country Auto Group

Full-time employees: 60

Corporate Training Director Ron Hutter on changing hiring and training because of the pandemic:
“We are certainly happy that we added the use of Zoom some time ago; transitioning to remote in that regard has been easy. The lack of travel, however, has indeed hurt our quality of training. We find in-person, group training to be so powerful and are missing that interaction right now.”

Director of Marketing Jennifer Myers on how the accelerated shift to digital retail changed staffing strategy:
“Digital retailing hasn’t changed our staffing strategy as much. It’s really only added some aspects to training.”