Dealer: Rick Hendrick

Dealership group: Hendrick Automotive Group

Full-time employees: 54

Sales Team Member Portia Pizappi on lessons from the pandemic about being a better employer:
“It is important to care about the safety of others as well as your own. We require face masks, 6-foot distancing between employees and customers, and a team to sanitize common areas. We provide hand sanitizers and wipes throughout the dealership.”

Sales Manager Karim Moujeahid on changing hiring and training because of the pandemic:
“We have done more training in cleanliness and social distancing while still providing a fun, happy, safe environment for our guests. We now wipe and sanitize our vehicles before showing them to a client.”

Parts Manager Matthew Hassinger on making work schedules more balanced or flexible:
“During COVID, our dealership worked on two rotations. Some of the staff worked three straight days with three days off, and we would rotate those teams. This allowed us to have less personnel in the dealership during these uncertain times.”