Dealer: Richard Garber

Dealership group: Garber Automotive Group

Full-time employees: 27

General Manager David Tokarsky on lessons from the pandemic about being a better employer:
“We cared about our people in the dealership and community before we worried about the financial impact, and it proved to be a good way to go.”

Tokarsky on how the accelerated shift to digital retail changed staffing strategy:
“We focused on digital, and it wasn’t too difficult with customers not allowed in the showroom. There was time to address and improve on our digital practices.”

Tokarsky on making work schedules more balanced or flexible:
“Sales staff are paired up as teams to cover hours, hitting goals, which results in weekends off. We also lessened hours in our stores to follow state-mandated guidelines.”