Dealer: Alex Casebeer

Dealership group: Capitol Auto Group

Full-time employees: 58

Casebeer on lessons from the pandemic about being a better employer:

“It has helped us to become more adaptable to the ever-changing situation.”

General Sales Manager Jeff Shutt on evolving compensation structure in the COVID era:

“We were fortunate to be able to utilize [personal protective equipment] so that our employees did not lose any compensation.”

BDC Director Brian Schindler on how the accelerated shift to digital retail changed staffing strategy:

“We have focused our efforts in adapting our process to accommodate our customers during these unprecedented times.”

Casebeer on making work schedules more balanced or flexible:

“We did abbreviate schedules to minimize possible exposure to employees.”