Real-time monitoring of roadside service
Medford , MA
2020 - PACE Award Finalist
What: Agero + Swoop Roadside Services Network
Innovation: Agero’s roadside platform delivers a fully digital experience for roadside services management, giving an automaker more tools to give the consumer, tow operator, dealer and automaker real-time visibility. It includes multiple service request channels, truck tracking, customer-feedback capture mechanisms, real-time event information and automaker client dashboard data and analytics.
First customer: Lincoln Motor Co.