Overall Rank for 2019: 17

Rank based on dealership size (Medium): 5
 

Dealer:

Joseph Ziniti

Dealership group:

Penske Automotive Group

Full-time employees:

71

2018 new-vehicle sales:

1,486, up 5%

2018 used-vehicle sales:

776, down 8.8%

General Manager Lewis Goldstein on recruiting techniques:

“We are very engaged with Universal Technical Institute for technicians. We also have success with the traditional process, utilizing the online listing services.”

Goldstein on rewards and incentives:

“We name an Elite salesperson, technician and for 2019 we are including service adviser, recognizing leadership and performance. This is a yearly event, with a dinner at the Penske Racing Museum and a speaker. It’s a big deal in the Penske Automotive Group.”

Goldstein on making work schedules more balanced or flexible:

“Our work schedules never include a ‘bell to bell,’ and that includes finance managers. All seven days, we have split-shift schedules. Every employee receives two full days off per week.”

Goldstein on compensation:

“Several years ago, the plans included too many elements for the staff to fully comprehend their plans. We have made them simple to understand, all while giving them a great opportunity to make the best of the plan and the opportunity. Fair plans with fewer elements equals happy employees.”