AutoNation
AutoNation Buick-GMC West
Golden , CO
Overall Rank for 2019: 64
Rank based on dealership size (Small): 27
General manager:
Laura Casselli
Dealership group:
AutoNation
Full-time employees:
36
2018 new-vehicle sales:
351, down 21%
2018 used-vehicle sales:
637, up 26%
Casselli on rewards and incentives:
“Monetary rewards are best-received along with celebratory meals brought into the store. Time off is also a good motivator.”
Casselli on changes to training:
“There is more hands-on training and coaching, as our sales staff is less experienced.”
Casselli on making work schedules more balanced or flexible:
“We have three shifts to help relieve long hours. Our sales associates have two bell-to-bell days per month when we have early meetings. The schedule is rotated weekly so that no one has more than two bells in a month.”
Casselli on offering online shopping as employees desire work-life balance:
“We utilize a buddy system. When someone is off for the day, morning or afternoon, other sales associates cover their leads.”
Casselli on compensation:
“We’ve migrated to a salary/hourly training program that evolves over nine months to a commission pay plan. We also have a hybrid pay plan that allows our associates to make commission or salary (whichever is greater) the last three months of their nine-month evolution.”