Penske Automotive Group
Royal Palm Toyota
Royal Palm Beach , FL
Overall Rank for 2017: 45
Rank based on Dealership size (Large): 3
2016 new-vehicle sales
1,735, down 3.4%
2016 used-vehicle sales
1,178, down 7.2%
Ciccone on showing employees they are valued
"Employees are valued and recognized every day, as we believe they contribute to the direct success of the dealership. Individuals who have shown extraordinary work ethic and go above and beyond with customer service are recognized by the company. We try to promote an environment in which employees achieve professional fulfillment."
Ciccone on keeping employees engaged
"First and foremost, we listen to our employees. We conduct regular surveys to measure employee interest in the happenings of the company, as well as employee satisfaction. Additionally, employees are continually performing their activities, which encourages employee engagement to happen naturally."
Ciccone on attracting employees
"We use recruiters to manage our online interest, which includes our career website. We are also engaging in college and high school career fairs and recruiting efforts."