DCH Lexus of Santa Barbara
Santa Barbara , CA
Overall Rank for 2017: 51
Rank based on Dealership size (Small): 26
2016 new-vehicle sales
388, down 3.7%
2016 used-vehicle sales
321, up 19%
Efrain Lopez, service and parts director, on showing employees they are valued
"Recognition awards for employees' milestones regularly and consistently. Flexible hours and shifts; very friendly work environment for employees with children and single parents. We celebrate birthdays."
Parts Specialist Anthony Tiradeau on keeping employees engaged
"Spiffs and incentives on meeting goals, both individual and group incentives. This allows for each person to push each other and work as a team."
Sales Secretary Diana Lopez on attracting employees
"Social media and employee referrals. College/university boards. Our online reputation as one of the highest-rated dealerships in Santa Barbara."