Valencia , CA
Overall Rank for 2016:42
Rank based on Dealership size (Large):6
2015 new-vehicle sales
2,659, up 4.6%
2015 used-vehicle sales
1,280, up 10%
Frequent free lunches
Coia on showing employees they are valued
"We throw an employee appreciation party once or twice a year. This year, we rented a bowling alley and had a party there."
Coia on how to keep employees' morale up when dealing with customers anxious about recalls
"Employees are empowered to help customers and provide them with gifts or assistance to help manage any customer issues."