Terry Lee Cos.
Terry Lee Honda
Avon , IN
Overall Rank for 2016:4
Rank based on Dealership size (Medium):1
Terry Lee Cos.
2015 new-vehicle sales
2,644, down 0.3%
2015 used-vehicle sales
1,218, up 13%
Spinning a wheel (like "Wheel of Fortune") for prizes. Spins are based on monthly targets such as selling aged inventory, demos or duplicate units. Prizes vary from $10 up to $100, and the grand prize is a trip. Last year, it was a trip for two to Las Vegas; this year, it's a trip for two to New York City.
Tamerra Picot, customer relations manager, on showing employees they are valued
"It's very important to us to understand what motivates our employees individually and then to incentivize them with things that help to improve their overall lives, not just their work lives."
Cliff Alley, general sales manager, on keeping employees engaged
"Our dealership keeps employees engaged in their jobs by making sure that we provide our employees the tools they need to be efficient and enjoy the process of the work that they do."
Marcus Schuh, vice president of operations, on building good relations across all departments
"We are all part of the same team, and we've learned that if one department is doing well, it is a good thing for all of us. Our sales department relies on the service department for customer sales, and our parts department lifts our service department up by selling accessories. Our finance department is beneficial to all departments. We truly operate as many parts of the same body."