Overall Rank for 2016:70

Rank based on Dealership size (Medium):28

Dealer
Brian Kelly

Dealership group
Kelly Automotive Group

Full-time employees
60

2015 new-vehicle sales
717, up 3.2%

2015 used-vehicle sales
431, down 3.1%

Cool perk
Men's Wearhouse suit program

General Manager Lisa Avola on showing employees they are valued
"Competitive pay plans and benefit packages, monthly/annual reviews consistently, fun events and lunches for successes"

Avola on how to keep employees' morale up when dealing with customers anxious about recalls
"Be calm. Management rolls out the plan with scripts, and they know we are a dealership that will always do the right thing by our customers."