Kahului , HI
Overall Rank for 2016:48
Rank based on Dealership size (Medium):22
2015 new-vehicle sales
1,080, up 47%
2015 used-vehicle sales
1,217, up 65%
The dealership buys concert tickets, and employees attend together.
Woods on showing employees they are valued
"We have an award banquet monthly -- trophies and plaques for various performance levels."
Woods on keeping employees engaged
"We offer many fun bonus opportunities, keep a fun showroom with music, have fun decor, a gong and many store lunches."
Woods on how to keep employees' morale up when dealing with customers anxious about recalls
"We have hired additional staff to help our customers and provided our staff with additional training. We go the extra step with every customer every time. We even have field techs to go to customers' homes."
Woods on building good relations across all departments
"We have a family environment, and we go out to dinners, company beach days, Saturday lunches for all departments. Plus we all get along naturally very well."