West Herr Automotive Group
West Herr Toyota-Scion of Williamsville
Williamsville , NY
Overall Rank for 2013: 76
Brands: Toyota, Scion
Dealer: Scott Bieler
Full-time employees: 102
2012 new-vehicle sales: 1,901, up 1%
Benefit highlight: Birthdays are paid days off.
Cool perk: Team-building events such as poker nights, bowling and softball leagues
General Manager Beth Hollis on showing employees that they are valued: "We created an online forum where employees, regardless of position, can voice their ideas and concerns. Each month, upper management meets to review those ideas and follows up directly with the people who submitted them. To date over 70 percent of employee ideas have been implemented."
Hollis on advancement opportunities: "We are always reaching out to individual employees who show promise and investing in additional training and mentoring. One of our current sales managers started as a salesperson, moved on to F&I and eventually earned the role he is in now."