West Herr Automotive Group
West Herr Nissan
Orchard Park , NY
Overall Rank for 2013: 39
Dealer: Scott Bieler
Full-time employees: 67
2012 new-vehicle sales: 1,140, up 1%
Benefit highlight: Employee dress-down days with donations made to support co-workers in need
Cool perk: Summer barbecues and cookouts
General Manager Mike Tepfenhart: "We find that the best way to make sure an employee feels valued is to complete a review with the employee. Reviews are completed quarterly or more often, depending on the employee's needs. The opportunity gives us the ability to listen to employees and what their needs are and to give them a clear path to achieve their goals."
Tepfenhart on advancement opportunities: "In the last five years we have had three sales consultants promoted to management, a sales manager promoted to general manager, offered a parts associate a parts manager position, had a sales assistant move to a sales position and a part-time title clerk move to a full-time position. All the promotions were a result of the employees' desires to move forward and career paths that were laid out with achievable goals and building blocks toward the next step."