Abilene , TX
Overall Rank for 2013: 7
Dealer: Mike Dunnahoo
Full-time employees: 51
2012 new-vehicle sales: 1,301, up 27%
Benefit highlight: Flexibility for family needs
Cool perks: Bluejeans Friday; free tickets to family community events for all employees
Debbie Ferguson, warranty administrator/customer relations, on showing employees that they are valued: "Our owner treats all of us like members of his family. He walks through the store each day telling us good morning and thanking us for being here. Our team is treated to quarterly luncheons and awards as well as a fantastic Christmas party with generous bonuses. If any of us have family or health emergencies, we have the assurance that we can take care of these things with their support."
Dunnahoo on changes in response to staff requests: "We are doing a complete reconstruction on our service drive area and our showroom floor. Our service advisers had requested privacy areas for their customers and will have a state-of-the-art, air-conditioned, two-lane drive-through when this is finished. All of our sales and administrative staff will have larger office areas and the latest in technology to help increase productivity and make their jobs and workspace more comfortable."