Maguire Family of Dealerships
Ithaca , NY
Overall Rank for 2013: 86
Dealer: Phil Maguire
Full-time employees: 33
2012 new-vehicle sales: 777, up 46%
Benefit highlight: Employee discounts
Cool perk: Holiday party
Frank Vanderpool, operations manager, on employee recognition: "Our employees are developed and recognized through communication, regular meetings, training and positive feedback. They know they're part of a family and a team in which everyone has a voice and input into decisions."
Vanderpool on recruiting: "We hire men and women exclusively from outside the auto industry, generally from different customer service fields.
"We have a few nontraditional aspects of our dealership that make Maguire an attractive place to work for women, Gen Y and people who never would have approached our business because of the typical long hours and commission pay plans. We provide a five-day workweek, a set schedule including late mornings and early evening shifts, company-paid health benefits, a fun family environment and a salary-based pay plan. Our sales reps are compensated on customer satisfaction and loyalty.
"Our culture is very different from what you might expect in a car dealership. Our sales force is roughly 30 to 40 percent female and about 75 percent Generation Y."