West Herr Automotive Group
BMW of Rochester
Rochester , NY
Overall Rank for 2013: 50
Dealer: Scott Bieler
Full-time employees: 62
2012 new-vehicle sales: 609, up 11%
Benefit highlight: Birthdays are paid days off.
Cool perk: Employee dress-down days with donations made to support co-workers in need
Mark Carrow, director of variable operations, on showing employees that they are valued: "The management staff is trained to provide verbal recognition of individual achievements. We also have store celebrations including a complimentary hot lunch honoring personnel who exceed performance standards. We provide clothing allowances and bonuses for good performance, for example: cashmere overcoats for the winter to top performers."
Carrow on changes in response to staff requests: "Job sharing has been introduced and allows sales personnel to partner with another team member. This allows some sharing of the workload during the week and helps achieve a manageable work-life balance for some individuals."