Penske Automotive Group
BMW of Austin
Austin , TX
Overall Rank for 2012: 72
Want a 20 percent discount on a Verizon mobile phone and a service plan? Get a job at BMW of Austin.
That's one of many perks the dealership gives employees. The idea is happy workers mean superior service for customers.
The dealership's Studio M Lounge features a movie theater, giant fish tank, business center and a clothing boutique that sells BMW apparel for men, women and children such as golf shirts, T-shirts and shorts. It welcomes staff as well as customers.
"If our employees see this great looking stuff going out to our customers, we give them the chance to buy it at our cost," says Steve Late, general manager. "They can take it out of their paycheck over a month or two. We make it easy on their pocketbook."
The store also hosts a catered Center of Excellence dinner for employees once a year, with live music.
In 2002, the dealership was the first in Austin to air-condition its service shop, Late said. To encourage safety in the service shop, the dealership holds a drawing for a $120 gift card and a $60 gift card each month the shop is accident-free. Said Late: "These guys and gals are under so much pressure to complete a job in a quality and safe way that we emphasize safety."
-- Jamie LaReau