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    • APCO Holdings: The Wild Ride into the Future of F&I
    • Allstate: Compliance standards are changing. Here’s what you need to know.
    • Allstate: The ABCs of maximum F&I effectiveness
    • Ally All Ears Podcast Episode | The next evolution in virtual F&I
    • Ally All Ears Podcast | How F&I is driving dealership profits
    • Ally All Ears Podcast | building customer loyalty during challenging times
    • Ally All Ears Podcast | reducing friction in the purchase process
    • Ally All Ears podcast: Tips for maintaining sales and F&I momentum in a higher-interest rate environment
    • Ally and APCO: Adjusting to the changing F&I landscape
    • Ally: All Ears Podcast : EVs & the service department of The future
    • Ally: All Ears Podcast Protecting your dealership and inventory against weather-related events
    • Ally: All Ears Podcast Protecting your dealerships against cyber-attacks
    • Ally: All Ears Podcast | AI and its impact on auto retail
    • Ally: All Ears Podcast | Building trust to attract and retain customers
    • Ally: All Ears Podcast | Staying competitive with vehicle acquisition
    • Ally: All Ears Podcast | Used Car Bubble
    • Ally: All Ears Podcast | practices you may incorporate into your F&I department
    • Ally: All Ears Podcast: Building a culture of inclusion at your dealership
    • Ally: All Ears podcast Does your dealership have a talent management strategy?
    • Ally: All Ears podcast | Does your dealership have a talent management strategy?
    • Ally: All Ears podcast | Tips to refresh your F&I practices in 2023
    • Ally: All Ears podcast| The used-car bubble is bursting. What’s next?
    • Ally: Financial Director discusses driving diversity, equity & inclusion in the automotive industry
    • Ally: Tips to refresh your F&I practices in 2023
    • Amazon Ads: Marketing tips for electric cars and alternative-fuel auto advertisers
    • Ansira and Experian: Adapting Automotive Marketing in a Shifting Landscape: Strategies for Dealers in 2023
    • Ansira: Building a multi-pronged marketing program at your dealership
    • Big Ass Fans: Reducing risk and productivity loss with Big Ass Fans & evaporative coolers
    • CBEE: Dirt first, blue second: 5 steps to realize full value from auto dealership buy/sells
    • CDK Global: Shoppers make clear the service features they want
    • CDK Global: Unexpected inventory boosts lead to improved purchase experience
    • Capgemini: Intelligent industry for automakers: Supercharging EV battery manufacturing
    • Capgemini: Unlocking the next turn in the mobility roadmap
    • Capital One Auto: Auto dealers are here to stay. Here’s the next step in their evolution
    • Capital One Auto: The future of car buying
    • Champ: The history of titling and the cost of human error
    • Concentrix: How can customer data drive a better automotive CX?
    • Cox: Automation and the future of automotive retail
    • Cox: Boost sales and profit by adopting tactics of forward-thinking dealers
    • Cox: Drive dealership success and transform shopper experience with digital retailing
    • Cox: Successful tactics of forward-thinking dealers
    • Cox: Transformation toward eCommerce in automotive retailing
    • Cox: Transforming F&I for Automotive eCommerce
    • Deloitte: ACCELERATING DIVERSITY, EQUITY AND INCLUSION
    • Dent Eliminators: Automotive Reconditioning in Dealerships: Adapting to New Challenges
    • Easycare: Reinventing the service contract for EVs
    • Easycare: The importance of benchmarking your reinsurance performance
    • Effectv: Why “Customer Lifetime Value” Should Be the Auto Advertising Buzz Word for 2023
    • Experian, GroundfTruth and Spectrum Reach: Dealership marketing: Navigating automotive advertising in a post-pandemic world
    • Experian: Evolving identity beyond the “who” to enable the “how”
    • Experian: Three steps to adapting to constant change in automotive marketing
    • GETZLER HENRICH: Insights from an automotive turnaround expert
    • Globant: Dissecting AI’s Impact across the automotive industry – and what’s next
    • HAIG: BUY-SELL Q&A | Valuing dealerships In uncertain times
    • HAIG: Buy-Sell Q&A: As market softens, consider these hard truths from industry experts
    • HYUNDAI: We’re not waiting for the future. We’re creating it.
    • Haig Partners: Buy-Sell Q&A: Where the Automotive M&A Market is heading
    • Haig: BUY-SELL Q&A: How To Set a Record: Anatomy Of a Deal That Delivered
    • Haig: BUY-SELL Q&A: Value Of Buying vs. Benefit Of Selling Dealerships Today
    • Haig: Buy-Sell Q&A | Advisors add value to sales process
    • Haig: Buy-Sell Q&A | Navigating partial dealership sales
    • Haig: Buy-Sell Q&A | growth drives value
    • Haig: Buy-Sell Q&A: Future-proofing your dealership
    • Haig: Buy-Sell Q&A: What is the value of an M&A advisor?
    • Hesai Technology: Lidar technology continues to gain momentum
    • Hyundai: Great partnerships lead to great success
    • Hyundai: Hyundai's vision for the progress of humanity
    • JM&A Group, Easycare, Assurant: Unlocking new opportunities in F&I with digital retailing
    • KEYSIGHT TECHNOLOGIES AND MAHLE INDUSTRIES INC.: Plugging Away on Batteries Without Getting Jolted
    • Kerrigan Advisors: Interview with Baxter Auto Group
    • Kerrigan Advisors: Interview with Hitchcock Automotive
    • Kerrigan Advisors: Interview with Keyes Motors
    • Kinsel Motors: A century-long legacy sold to Aoggett Automotive Group - Family’s perspective on the sale and the future of auto retail
    • LUXOFT: How are software-defined vehicles disrupting the automotive industry?
    • Luxoft: See it, hear it, feel it: How driving assistants grab your attention
    • NEXTEER AUTOMOTIVE AND ETAS INC: Software-defined vehicles will transform auto industry
    • Nexteer: How megatrends like software & electrification are changing the auto industry & collaboration between OEMs & suppliers
    • OEC: How to understand what customers are saying when they’re not saying it
    • PACE: Electrification Technology: Once the supply chain gets over the shock, EVs offer opportunities
    • Pace Program Navigating advanced driver-assistance systems
    • Phone Ninjas: 5 Reasons you need to use phone scripts for your dealership
    • REYNOLDS & REYNOLDS: Creating great retail customer experiences
    • REYNOLDS AND REYNOLDS: Are you ready for the FTC Safeguard Rule changes? Take this quiz to find out
    • Rey and Rey: Automation and the future of automotive retail
    • Route One: Trends in vehicle buyer expectations
    • Routeone: Building a digital vehicle purchase path
    • Routeone: The benefits of robust dealership reporting tools
    • Schneider Electric: Can smart factories deliver on the net-zero promise of EVs?
    • Siemens: The impact of vehicle electrification and connectivity on electrical system design
    • Spectrum Reach: Is Your Advertising Reaching All Generations of Car Buyers?
    • Spectrum Reach: Playing to win: How automotive dealers can capitalize on sports marketing
    • Spectrum Reach: Use data and the power of multiscreen TV to drive more traffic
    • Swiss Re: Insurers and car manufacturers: how to unlock the potential of true collaboration
    • Syntax: Digital factory-as-a-service: The fast lane to digital transformation
    • Text2Drive: Digital retailing meets the service department
    • Trimble: The future of autonomous vehicles speeds ahead
    • Truist: Capitalize on the changing structure of auto retailing
    • Truist: Prepare now for the next era of automotive retailing
    • Tyler Technologies: A new national digital titling clearinghouse can accelerate vehicle purchases
    • URBAN SCIENCE: Parts & Service: Building the Service Operation of the Future
    • Urban Science: Promoting dealer-consumer alignment across continued industry evolution
    • Volta: Electric vehicles are here — Is your marketing department ready?
    • Walbridge: Video | Walbridge Chairman on how automotive companies are navigating the electrification boom
    • Western Digital: To Meet Consumer Demand, Automakers Must Double Down on Agile Development
    • Wipro: How generative AI becomes a catalyst in the softwarization of automobiles
    • Wipro: How to address safety and security for software-defined vehicles
    • Wipro: How today’s tech decisions drive tomorrow’s sales
    • Wipro: Software Helps Address the Affordability Challenge
    • Wipro: The Promise of Software-Defined Vehicles and the Cloud Car Ecosystem
    • Wipro: Video | Wipro CTO on how OEM's are leveraging software-defined vehicle technology
    • Notarize: What to expect for the future of auto sales
    • Seagate: Unlocking value from connected-car data
    • Amazon Web Services: AI-powered supply chain decision-making
    • Epic Games: Five ways in-car designs will change in the next five years
    • Haig Partners: How are dealerships being valued today?
    • Haig Partners: Dealership consolidation trends
    • Haig Partners: Dealership valuation trends
    • Haig Partners: Dealership succession planning
    • Ally: Navigating the future of automotive retailing
    • Google: How a century-old brand is transforming the auto industry
    • Car Wars: Is a Rise in Service Leading to Poor Customer Satisfaction?
    • Solera | DealerSocket: Four real-time integrations that can save your dealership time
    • Solera | DealerSocket: Time for a new pre-owned pricing tactic
    • Kerrigan Advisors: Blue Sky Update Q4 2021
    • Qualcomm: Trading multi-year design cycles for on-demand features and experiences
    • Twitter: EV adoption is happening...in an unexpected place
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Rick McCormick

Rick McCormick

National account development manager at F&I training company Reahard & Associates

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Building on F&I lessons learned in 2021

Customers today are looking to reduce or eliminate unexpected and unforeseen risks.
Rick McCormick
For path to success, follow customer wants

The pandemic has transformed the F&I industry forever, and customers' demands and expectations reflect this, providing a road map for our future success.
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        • Skoda
      • (Discontinued Brands)
    • Cars & Concepts
      • Auto Shows
      • Future Product Pipeline
      • Virtual reveals (Sponsored)
        • NISSAN: 2023 Z
        • MITSUBISHI: 2022 Outlander
        • NISSAN: 2022 Pathfinder and 2022 Frontier
        • GENESIS: 2021 GV80
        • KIA: 2021 K5
        • LEXUS: 2021 IS
        • NISSAN: 2021 Rogue
        • TOYOTA: 2021 Venza and 2021 Sienna
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    • Podcasts
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      • AAM
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      • Ally
      • Ally: Navigating the new dynamics of sourcing used cars in the shifting market landscape
      • AutoAlert
      • Bose
      • CDK Global
      • CDK Global
      • CISCO
      • CNA National
      • CNA
      • Clarios
      • Cox
      • Cox
      • Cox
      • Cox
      • Cox
      • Cyber Defense Labs
      • EY
      • EY
      • Experian
      • Globant
      • Infomedia
      • LexisNexis Risk Solutions
      • McKinsey
      • Microsoft
      • Microsoft
      • Polly
      • Reynold & Reynolds
      • Spectrum Reach
      • Spectrum Reach
      • T-Mobile
      • Truist
      • Truist
      • Truist
      • Wolters Kluwer
      • Acxiom
      • Blue Yonder
      • CDK Global
      • Cox
      • Cox
      • DealerPolicy
      • Equifax
      • Gentex
      • IHS Markit
      • MSX International
      • Micron
      • Qualcomm
      • Remember Group
      • Reputation.com
      • Ricardo: Dave Shemmans
      • Ricardo: Marques McCammon
      • Salty
      • T-Mobile
    • Publishing Partners
      • APCO HOLDINGS: Strategies for handling new F&I dynamics
      • APCO Holdings: Connected cars create new challenges and opportunities in F&I
      • APCO Holdings: The Wild Ride into the Future of F&I
      • Allstate: Compliance standards are changing. Here’s what you need to know.
      • Allstate: The ABCs of maximum F&I effectiveness
      • Ally All Ears Podcast Episode | The next evolution in virtual F&I
      • Ally All Ears Podcast | How F&I is driving dealership profits
      • Ally All Ears Podcast | building customer loyalty during challenging times
      • Ally All Ears Podcast | reducing friction in the purchase process
      • Ally All Ears podcast: Tips for maintaining sales and F&I momentum in a higher-interest rate environment
      • Ally and APCO: Adjusting to the changing F&I landscape
      • Ally: All Ears Podcast : EVs & the service department of The future
      • Ally: All Ears Podcast Protecting your dealership and inventory against weather-related events
      • Ally: All Ears Podcast Protecting your dealerships against cyber-attacks
      • Ally: All Ears Podcast | AI and its impact on auto retail
      • Ally: All Ears Podcast | Building trust to attract and retain customers
      • Ally: All Ears Podcast | Staying competitive with vehicle acquisition
      • Ally: All Ears Podcast | Used Car Bubble
      • Ally: All Ears Podcast | practices you may incorporate into your F&I department
      • Ally: All Ears Podcast: Building a culture of inclusion at your dealership
      • Ally: All Ears podcast Does your dealership have a talent management strategy?
      • Ally: All Ears podcast | Does your dealership have a talent management strategy?
      • Ally: All Ears podcast | Tips to refresh your F&I practices in 2023
      • Ally: All Ears podcast| The used-car bubble is bursting. What’s next?
      • Ally: Financial Director discusses driving diversity, equity & inclusion in the automotive industry
      • Ally: Tips to refresh your F&I practices in 2023
      • Amazon Ads: Marketing tips for electric cars and alternative-fuel auto advertisers
      • Ansira and Experian: Adapting Automotive Marketing in a Shifting Landscape: Strategies for Dealers in 2023
      • Ansira: Building a multi-pronged marketing program at your dealership
      • Big Ass Fans: Reducing risk and productivity loss with Big Ass Fans & evaporative coolers
      • CBEE: Dirt first, blue second: 5 steps to realize full value from auto dealership buy/sells
      • CDK Global: Shoppers make clear the service features they want
      • CDK Global: Unexpected inventory boosts lead to improved purchase experience
      • Capgemini: Intelligent industry for automakers: Supercharging EV battery manufacturing
      • Capgemini: Unlocking the next turn in the mobility roadmap
      • Capital One Auto: Auto dealers are here to stay. Here’s the next step in their evolution
      • Capital One Auto: The future of car buying
      • Champ: The history of titling and the cost of human error
      • Concentrix: How can customer data drive a better automotive CX?
      • Cox: Automation and the future of automotive retail
      • Cox: Boost sales and profit by adopting tactics of forward-thinking dealers
      • Cox: Drive dealership success and transform shopper experience with digital retailing
      • Cox: Successful tactics of forward-thinking dealers
      • Cox: Transformation toward eCommerce in automotive retailing
      • Cox: Transforming F&I for Automotive eCommerce
      • Deloitte: ACCELERATING DIVERSITY, EQUITY AND INCLUSION
      • Dent Eliminators: Automotive Reconditioning in Dealerships: Adapting to New Challenges
      • Easycare: Reinventing the service contract for EVs
      • Easycare: The importance of benchmarking your reinsurance performance
      • Effectv: Why “Customer Lifetime Value” Should Be the Auto Advertising Buzz Word for 2023
      • Experian, GroundfTruth and Spectrum Reach: Dealership marketing: Navigating automotive advertising in a post-pandemic world
      • Experian: Evolving identity beyond the “who” to enable the “how”
      • Experian: Three steps to adapting to constant change in automotive marketing
      • GETZLER HENRICH: Insights from an automotive turnaround expert
      • Globant: Dissecting AI’s Impact across the automotive industry – and what’s next
      • HAIG: BUY-SELL Q&A | Valuing dealerships In uncertain times
      • HAIG: Buy-Sell Q&A: As market softens, consider these hard truths from industry experts
      • HYUNDAI: We’re not waiting for the future. We’re creating it.
      • Haig Partners: Buy-Sell Q&A: Where the Automotive M&A Market is heading
      • Haig: BUY-SELL Q&A: How To Set a Record: Anatomy Of a Deal That Delivered
      • Haig: BUY-SELL Q&A: Value Of Buying vs. Benefit Of Selling Dealerships Today
      • Haig: Buy-Sell Q&A | Advisors add value to sales process
      • Haig: Buy-Sell Q&A | Navigating partial dealership sales
      • Haig: Buy-Sell Q&A | growth drives value
      • Haig: Buy-Sell Q&A: Future-proofing your dealership
      • Haig: Buy-Sell Q&A: What is the value of an M&A advisor?
      • Hesai Technology: Lidar technology continues to gain momentum
      • Hyundai: Great partnerships lead to great success
      • Hyundai: Hyundai's vision for the progress of humanity
      • JM&A Group, Easycare, Assurant: Unlocking new opportunities in F&I with digital retailing
      • KEYSIGHT TECHNOLOGIES AND MAHLE INDUSTRIES INC.: Plugging Away on Batteries Without Getting Jolted
      • Kerrigan Advisors: Interview with Baxter Auto Group
      • Kerrigan Advisors: Interview with Hitchcock Automotive
      • Kerrigan Advisors: Interview with Keyes Motors
      • Kinsel Motors: A century-long legacy sold to Aoggett Automotive Group - Family’s perspective on the sale and the future of auto retail
      • LUXOFT: How are software-defined vehicles disrupting the automotive industry?
      • Luxoft: See it, hear it, feel it: How driving assistants grab your attention
      • NEXTEER AUTOMOTIVE AND ETAS INC: Software-defined vehicles will transform auto industry
      • Nexteer: How megatrends like software & electrification are changing the auto industry & collaboration between OEMs & suppliers
      • OEC: How to understand what customers are saying when they’re not saying it
      • PACE: Electrification Technology: Once the supply chain gets over the shock, EVs offer opportunities
      • Pace Program Navigating advanced driver-assistance systems
      • Phone Ninjas: 5 Reasons you need to use phone scripts for your dealership
      • REYNOLDS & REYNOLDS: Creating great retail customer experiences
      • REYNOLDS AND REYNOLDS: Are you ready for the FTC Safeguard Rule changes? Take this quiz to find out
      • Rey and Rey: Automation and the future of automotive retail
      • Route One: Trends in vehicle buyer expectations
      • Routeone: Building a digital vehicle purchase path
      • Routeone: The benefits of robust dealership reporting tools
      • Schneider Electric: Can smart factories deliver on the net-zero promise of EVs?
      • Siemens: The impact of vehicle electrification and connectivity on electrical system design
      • Spectrum Reach: Is Your Advertising Reaching All Generations of Car Buyers?
      • Spectrum Reach: Playing to win: How automotive dealers can capitalize on sports marketing
      • Spectrum Reach: Use data and the power of multiscreen TV to drive more traffic
      • Swiss Re: Insurers and car manufacturers: how to unlock the potential of true collaboration
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