Vroom made waves with its Super Bowl ad, a "hyperbolic" take on the dealership experience. Some say franchised retailers need to do better at promoting their own convenient experiences.

The proposals, backed by electric vehicle startups but opposed by franchised dealers, have been introduced in at least 10 states this year.

Jason Trevisan took over the company's leadership role this year, succeeding founder Langley Steinert.

Attorneys for former Reynolds and Reynolds CEO Bob Brockman said he was admitted to the hospital in March for an undisclosed medical condition.

Stories in this week's issue of explore the ways digital retailing influences a dealership's operations, from real estate to staffing.

The DMS market is in flux, with new entrants and smaller providers challenging the largest companies for dealerships' business. That's giving dealers more choices.

Navy Federal Credit Union's 10 million members nearly rival the 13 million members with USAA Federal Savings Bank, a key partnership for TrueCar that ended last year.

The decades-old duopoly of CDK and Reynolds may be cracking, as new entrants and smaller providers steal market share with more intuitive software, increased flexibility and better pricing.

The dealership marketing company said in a regulatory filing that the $1.38 million Paycheck Protection Program loan it received in April was forgiven in full in January.

An easy and consistent buying experience — whether online, in person or some combination of the two — can create transparency and trust for consumers.

An easy and consistent buying experience — whether online, in person or in some combination of the two — is essential.

CDK Global sees data as an integral part of its business, from updating software and developing new tools to giving dealers more insights to help them be more efficient.

Bob Brockman's brother, Dave Brockman, told The Wall Street Journal that his brother "went out to make something of himself" after growing up in Florida and that the two have not been in close contact for years.

The legislation, introduced Tuesday, would allow a manufacturer to operate dealerships if it "is a manufacturer of all-electric motor vehicles with corporate headquarters and manufacturing facilities in this state."