KAR Global's additional actions follow a decision last week to halt sales at all North American ADESA locations for at least two weeks. That includes simulcast-only sales.

The law allows manufacturers that build only electric vehicles to sell directly to consumers through factory-owned stores, provided they have no franchised dealerships in the state.

DMS providers, listings sites and other vendors are waiving or reducing dealerships' fees through April, or longer.

Remote work carries more cybersecurity risks, experts say. But dealerships can take precautions to protect their stores, employees and customers.

Governors across the country continue to issue stay-at-home orders requiring nonessential businesses to close. In many cases, dealerships have been deemed essential businesses for service and parts. But auto sales have been treated differently in the orders, leading to uncertainty and confusion for dealerships.

A measure that would allow EV-exclusive manufacturers to sell directly to consumers — if they have no franchised dealerships in the state — is closer to becoming law.

Darrow, 62, had held both positions on an interim basis since last May. He will steer several new initiatives developed under his tenure, including new shopping tools and a rebranding campaign.

Consensus doesn't yet exist on what a digital retailing experience looks like nor how F&I fits into it. But there's generally agreement that dealerships need to evolve to provide a more seamless customer experience.

Leaders said at the 2020 NADA Show the combined company should be ready to share details about new integrated capabilities within 60 days.

If improving the customer experience was the talk of the NADA Show, then dealership management systems were a close second.