CDK Global reported revenue declined 8 percent in its fiscal fourth quarter, but swung to a quarterly profit with the completed sale of its digital marketing business.

We're getting a better idea of the impact of the pandemic on online shopping sites' dealership customer counts as those companies that are public start to release Q2 earnings.

Dealerships that don't use digital retailing are at a disadvantage compared with those that do, panelists said in the latest installment of Automotive News' Retail Forum: Dealer Discussions series.

Groups from NADA to Cars.com made the case that vehicles may have to be replaced, not just serviced, to keep critical services moving.

Cars.com reported that its operating expenses were 19 percent below the same quarter in 2019. The company took a series of cost-cutting steps as the pandemic spread across the U.S. this spring. Cars.com shares surged higher despite a down day on Wall Street.

About 1,100 of the 1,500 positions eliminated in the U.S are part of Cox's Manheim wholesale auction unit. Another 130 posts were cut in Canada.

Steve Rowley, executive vice president of the Cox Business commercial unit, will succeed Sandy Schwartz as president of the dealership services giant starting Monday. Rowley and Schwartz will work together on the leadership transition at Cox Automotive.

Survey results suggest that customers aren't abandoning these options now that they again can visit a showroom in person.

Schaller Auto Group in Connecticut used furloughed employees and its vehicles to deploy mobile Internet hot spots to help students complete online school this spring.

A new consumer survey found that fewer customers plan to delay a vehicle purchase than did earlier this year, but affordability is a concern.

Creating efficiency in staffing, technology, processes and the customer experience will be critical for dealerships going forward, panelists said during Automotive News' first Retail Forum: Dealer Discussions event.