Dan Shine

Automotive News' Leading Women conference and the F&I Special Section both addressed the need for more female representation in the automotive industry and how it benefits everyone.

TechForce Foundation is taking nominations for its sixth annual Techs Rock Awards that recognizes technicians and student technicians. TechForce has partnered with Mecum Auctions for the awards.

Get to know Pat Reininger, CEO of Proactive Dealer Solutions.

The Automotive Lift Institute, which has standardized the inspection of service bay lifts, celebrated the 10th anniversary of its ALI Lift Inspector Certification Program during an event in Las Vegas in late October.

Get to know Chris Vann, parts and service director at Volvo Cars Marin.

Everyone in the service department — technicians, advisers, the parts department — should help write the customer playbook. And all subsequent training should use that playbook so everyone is on the same page.

David Wilson, founder of the auto group that bears his name, donated $25 million to his alma mater, the University of Northern Iowa. It is the largest gift in the school's history and establishes the David W. Wilson College of Business.

A senior master service technician from a Wisconsin Subaru dealership was crowned winner of the automaker's 2023 American National Technician Competition.

Get to know Donnie Carr, CEO of Christian Brothers Automotive.

AutoNation launched an online automotive parts and accessories website that features original manufacturer components for more than 25 brands.

Get to know Nick Brunotte, co-founder of warranty reimbursement firm Formula Automotive Consulting & Technologies.

Meet with employees quarterly to praise good work and correct mistakes, says Yaz Beganovic, director of fixed operations at Ciocca Dealerships.

The auto dealership technology provider is giving financial support to up to 50 automotive technology students at Sinclair Community College, helping with tools, certifications and programming.

Technicians who are paid for their time inspecting vehicles will do a good job and will be able to sell recommendations off that inspection, said Tully Williams, parts and service director at Niello Co., on the "Fixed Ops 5" podcast hosted by Corey M. Smith.

Get to know Wendy Reeves, founder of BDC Angels.