Butting heads with automakers. Solving the problem of employee turnover. Managing the transfer of dealership ownership. These are just a few challenges faced by U.S. auto dealers.
Scroll down | Podcasts | Video


Pushing back on automaker stair-steps

At the end of the month, 2 dealerships do what it takes to hit their sales targets


Solving the employee turnover crunch

LaFontaine group provides inspiration and guidance so employees succeed and stay


Kicking bad habits for the customer's sake

Earl Stewart says he got clean to provide a better customer experience. Other stores are catching up.


Surviving - and growing - through a renovation

Dealers often resist renovation demands -- but not this one.

Back to top

Navigating a transfer, from dad to daughters

Every retailer faces the question of who's in the driver's seat. Tim Smith found the answer in his daughters.