The 2020 Soul rides on a new platform and gets sleeker headlights and more sculpted lines, but designers made sure to preserve the boxy looks that some consumers love and others sneer at. While other boxy designs have come and gone — the Scion xB, Nissan Cube, Honda Element — Cole said the Soul has built longevity through loyalty.
The Soul, he says, has earned the highest loyalty marks of any Kia nameplate. Through the years, its versatility has allowed it to make a play for consumers in the compact sedan and small crossover segments.
The marketing was a highlight as well. The lighthearted, hamster-led ad campaigns over the years gave the Soul extra sizzle, says Doug Wilson, a Hyundai-Kia dealer in Flowood, Miss.
The Soul has "that real funky styling," Wilson said. "Some people hate it, but enough people love it. The people that love it want to buy it."
Even with the dancing hamsters anchoring the Soul's youthful advertising, the vehicle has drawn a following among baby boomers.
Kia wants to keep the boomers around, but Cole believes the latest-generation Soul can expand the net to more young buyers with the new GT-Line and X-Line models.
Comparing the 2020 Soul to a chameleon, Cole says it can be a sporty option with the GT-Line's 201-hp turbocharged engine, or even get work as an adventure vehicle with its X-Line, which offers a rugged body kit featuring body cladding, oversize fenders and off-road-inspired accents.
The Soul comes with a larger front grille, slim daytime running lights and 3D wraparound boomerang taillights.
The electric version, packed with a new 64 kilowatt-hour battery and zippier ride, has a closed grille. Kia said the battery range is still being determined.
"They didn't go crazy" on the redesign, said Brian Moody, executive editor of Autotrader. "They gave it a more futuristic look up front, but it keeps its same packaging and proportions, which I think is what people like about it. It's one of those just-right-sized cars, and the look isn't too polarizing, but it's just fun enough that you get a lot of takers young and old."
A new 2.0-liter, four-cylinder engine is available and it can be matched with the new intelligent variable transmission. A six-speed manual transmission is another option. The Soul offers safety features such as forward collision avoidance, lane-keeping assist, lane-changing assist and driver attention warning.
The 2020 Soul, slated to arrive in the first half of 2019, comes as U.S. sales lag for its predecessor. Soul deliveries have dipped 13 percent this year through November to 94,581.
Cole said the exterior styling has "grown up a little bit," and the ride and handling are a big step forward.
But it's still a Soul.
"That's the strength. It's uniqueness," Cole said. "When you see the detail, all right, it's a slightly bigger car. But it's got that real character that people love with Soul."