Penske Automotive Group
2017 new-vehicle sales:
1,479, up 10%
2017 used-vehicle sales:
910, down 8.9%
Fanelli on changes to recruitment:
"We look for good people first, then good salespeople second."
Fanelli on rewarding employees and showing them they are valued:
"We have multiple contests monthly, and we do fun things like shoot hoops for prizes, spin the prize wheel, TV giveaways, etc."
Fanelli on making work schedules more balanced or flexible:
"We have some employees on 11-8 schedules, and we require only one 9-9 day per week."
Fanelli on compensation:
"I believe we have the most lucrative pay plan in the business."