Penske Automotive Group
2017 new-vehicle sales:
309, up 4%
2017 used-vehicle sales:
247, up 7.9%
Peruggi on changes to recruitment:
"We've hired regional recruiters to screen candidates and have been active on Glassdoor as a recruiting tool."
Peruggi on rewarding employees and showing them they are valued:
"Employee of the Month is no longer just a flat dollar amount; it also includes a personalized gift card from the general manager. Employee outings involve families, not just the employee."
Peruggi on helping employees develop a career path:
"We give employees that we believe have potential an individualized succession plan and provide training and mentors."
Peruggi on making work schedules more balanced or flexible:
"As a group, we decided to close on Sundays to give employees time with their families. We have scheduled early days and days when employees are scheduled to come in late. We always make reasonable accommodations for our staff when they request it. My managers try to remember that a happy employee is a productive employee."
Peruggi on compensation:
"We've gone from 100 percent commission to a salary-plus-commission in the last two years to help even out the ups and downs and to help us attract more people. It has eased a lot of tension at the store."