Josep on rewarding employees and showing them they are valued:
"To help celebrate our team, we work to give them individual attention and performance reviews that go beyond the traditional corporate messaging. I like to have luncheons with groups, rotating through every associate in the quarter to discuss all of their needs and share praises."
Josep on making work schedules more balanced or flexible:
"We are a collaborative team and decide on the schedule together based on who has family events and special occasions so that no one ever feels like they have to choose between making money and making memories. I believe that happy associates are family-oriented, so we always take the time to celebrate together and make time allowances."