Tom Price and Adam Simms
Price Simms Auto Group
2017 new-vehicle sales:
723, up 8.1%
2017 used-vehicle sales:
514, up 4.3%
General Manager Bret Feasel on changes to recruitment:
"We use Predictive Index and our corporate trainer to interview prospects."
Feasel on rewarding employees and showing them they are valued:
"TIMP — Thank, Inspire, Motivate and Praise. Each department manager must TIMP an employee from another department weekly with a $25 gift card. Managers report TIMPs to the general manager."
Feasel on helping employees develop a career path:
"We have eight stores and offer promotions within the company before we look outside of the company."
Feasel on making work schedules more balanced or flexible:
"We have shorter work hours and work as a team to cover each other."
Feasel on compensation:
"We pay a stair-step, not commission. We pay for meal breaks and overtime."