Larry H. Miller Dealerships
2017 new-vehicle sales:
437, up 1.4%
2017 used-vehicle sales:
377, up 7.1%
Finance Manager Steve Ward on changes to recruitment:
"We encourage employee referrals. We hire based on our culture; we feel that no one knows our culture better than our current and previous employees. Therefore, we trust their judgment as to whom they think would be a good fit."
Parts Manager Will Kidman on rewarding employees and showing them they are valued:
"Prominently displayed on a wall is our vision: to be the best place in town to work and the best place in town to do business. This statement drives us as a team to work harder. More importantly, it empowers us to do the right thing when it comes to our business dealings. This applies to each employee, no matter what position they hold. Celebrated diversity, individuality and accomplishments are the ultimate driving factors behind our success. Our team mantra is taken from the timeless words of Jim Rohn: 'I will take care of me for you if you will take care of you for me.' "
Finance Manager Steve Davis on helping employees develop a career path:
"We are a performance-based dealership. This creates a fair and transparent atmosphere for everyone to be promoted from within. All managers have been tasked to train someone to be their replacement. The idea is that upon being promoted, there is someone willing and able to step up and take over. This is beneficial for the dealership and employee morale. This in turn has created longevity in all positions."
Sales Manager Ainslie Duncan on making work schedules more balanced or flexible:
"Even though we have set hours, we always find ways to accommodate each employee on a personal level, and that has created the desire to never want to find another job. We schedule meetings so that employees aren't working open-to-close, and we occasionally allow a 'flip to fly' so employees can go home and surprise their family members with some quality time."
New Car Sales Manager Paul Keil on compensation:
"Entry-level jobs start at $12 per hour. Most of our other positions are paid based on performance. This is not limited to just the actual sale but also for buying cars and great customer service. Our employees have multiple avenues, down to social media performance, to earn extra income."