Dealer:
John Bergstrom
Dealership group:
Bergstrom Automotive
Full-time employees:
89
2017 new-vehicle sales:
604, up 4.7%
2017 used-vehicle sales:
884, down 5.3%
Kevin Montney, director of human resources and compliance, on changes to recruitment:
"We have made changes to accessibility — the application is easy to access, whether that be online or in person. It is a simple process only requiring a couple questions, removing questions that are not needed. A message now appears on our career page providing assistance with the application."
Montney on rewarding employees and showing them they are valued:
"One of our values is to appreciate and celebrate the success of our team. We have awards ceremonies, celebrate success on our team website and have numerous team outings to show that we care."
Montney on making work schedules more balanced or flexible:
"We are careful to schedule our team for a reasonable number of hours, and we always schedule at least two days off per week."
Montney on compensation:
"We have used an incentive-based pay structure over the years. Recently, we have adjusted our sales adviser pay plans by increasing their base salary. There are still incentive-based bonuses, but the higher base salaries should add more pay stability for these team members."
