Penske Automotive Group
2017 new-vehicle sales:
461, up 2.9%
2017 used-vehicle sales:
484, down 15%
Snyder on changes to recruitment:
"We've implemented a recruiting management system. This changed the way we post for positions, how we phone-screen and interview candidates and how we onboard new employees. We also have job fairs at our dealership."
Snyder on rewarding employees and showing them they are valued:
"We implemented tenure pins and certificates."
Snyder on helping employees develop a career path:
"We have employee scorecards and reviews where the department manager reviews their performance along with their feedback on how to get to the next step. The general manager also meets with every employee once a year on where they would like to be over the next year, five years and so on."
Snyder on making work schedules more balanced or flexible:
"We take into consideration the employees' personal schedules and help accommodate where we can."
Snyder on compensation:
"We review our pay plans and implement bonuses and incentives to push employees to the next level."