Dealer:
Phil Maguire
Dealership group:
Maguire Automotive Group
Full-time employees:
32
2017 new-vehicle sales:
294, down 23%
2017 used-vehicle sales:
365, up 0.8%
Human Resources Manager Pearl Simonis on changes to recruitment:
"We utilize the website linked to Indeed. Careers are posted with the ability to apply on the website. We also have an email, [email protected], for easy access."
General Manager Jim Rightmyer on rewarding employees and showing them they are valued:
"Technicians are paid additional compensation when they exceed 100 percent proficiency. Service advisers are paid additional when they exceed national customer service scores. Sales are paid additional for a perfect customer service score on a weekly basis."
Rightmyer on helping employees develop a career path:
"We provide daily and monthly organized training in groups and one-on-one. Coaching is continual."
Simonis on compensation:
"Sales is paid on both front- and back-end gross with no pack charged. We offer a volume bonus. Office managers are given a monthly bonus based on operating profit."
