Faulkner Automotive Group
2017 new-vehicle sales:
1,847, down 1.5%
2017 used-vehicle sales:
1,875, up 14%
President Donald Perry on changes to recruitment:
"We put more emphasis on obtaining employee referrals and clients' employment inquiries."
Perry on rewarding employees and showing them they are valued:
"100-car dinners for employees and spouses; Employee of the Month parking; 21-car-a-month club for flexible schedules; trip"
Perry on helping employees develop a career path:
"We are very big on employee development and growth. We discuss a career plan and training/development goals with our staff."
Perry on making work schedules more balanced or flexible:
"Being a family-oriented dealership, we encourage our team to have work-life balance, and we actively try to accommodate scheduling requests."
Perry on compensation:
"We have a consistent, fair compensation structure that allows for rewards and yearly increases. We don't change plans when employees do well."