Cil on rewarding employees and showing them they are valued:
"We routinely recognize our team members for both their individual and team efforts. Every associate has time with me to discuss ways they can improve and how far they have already come."
Cil on making work schedules more balanced or flexible:
"We believe that our associates should be able to choose a schedule that works for how they sell best, whether that means working shorter hours every day or working longer hours with more days off between. The way people buy cars is changing; so should the way we sell. Many of our associates sell through their phones and over email, and doing that prep work means that the time they spend on location is more intentional and balanced with home life."